Elevate Health (‘we,’ ‘us,’ ‘our’) respects your privacy. This Privacy Policy explains what information we collect through elevatehealthnv.com and our clinic services, how we use it, and the choices you have.
Information we collect
We collect information you provide directly (name, email, phone, address, and appointment details) and information collected automatically when you visit the site (IP address, device, browser, referring pages, and interactions).
Protected health information (PHI) collected during care is handled inside our electronic medical record and is governed by our HIPAA Notice of Privacy Practices — not this policy.
How we use information
- Schedule, confirm, and follow up on appointments
- Respond to inquiries and provide customer support
- Send newsletters or offers you have opted in to
- Improve site performance and security
- Meet legal and regulatory obligations
Your rights & choices
- Access, correct, or delete personal information we hold
- Opt out of marketing emails at any time
- Request a copy of your medical record from the clinic directly
- Ask questions or file a privacy complaint
Data security
We use administrative, technical, and physical safeguards to protect information. No system is 100% secure, but we work to minimize risk and to notify you promptly of material incidents affecting your data.
Children’s privacy
This site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe we have, please contact us to remove it.
Changes to this policy
We may update this policy periodically. The ‘Last updated’ date reflects the most recent revision. Material changes will be highlighted on the site.
Contact us
Questions? Email admin@elevatehealthnv.com or write to Elevate Health, 2874 N Carson St, Ste 127, Carson City, NV 89706.